Site Bugs and Improvements

[drbowen]

Art,

I think what you saying is very important, sorry if I seem to wandering off the track. I do think the purpose of this written piece whether it is written first person, third person or whatever, the goal really is to sell the reader on the idea that "Open Source OpenEMR" is OK and a lower risk than dramatically more expensive proprietary software that may not turn out so well.

I have given quite a few demonstrations and had a lot a lot of outside reviews by insurance companies. The first thing they always say about is OpenEMR "It's easy to use." The second thing they say is "I can't believe it does so much stuff". Finally they say "I can't believe it is free". Then they want to know when I am going to start "selling it" or "patent it." I have a very hard time convincing them that the program really is free, with no catches, and it's not broken. Getting the ONC-ATB certification is pretty good proof that it's not broken.

The poll is on the front page of the SourceForge project page and has been there for a long time. So while I acknowledge that the self reported project acceptance rate of 92% sounds unbelievably high, that is the actual rate. I know that some of the votes were by vendors trying to pump things up on purpose. I also know most of the "I don't like this" votes were obviously Windows users who were trying to double click a Unix tarball and couldn't get the program to install. The last I was able to find they data all of the 4 no votes were of this type. No it's not a scientific survey but it is the only we really have. The no votes went completely away after we started posting the Windows version. The rate of downloads have been falling linearly for the last year from a peak of 5,100 per month to the current rate of around 3,400. I personally feel this happening because we haven't made a Windows installer since Chris Lucena did the 3.2.

How about we call the negative rate "Buyer's remorse." It is also called post purchase dissonance. This effect gets more and more pronounced as the risk, expense and consequences of the purchase go up. In terms of being impactful, I think the hightlighting the "Buyer's remorse" makes a better "hot button" than wimpy acceptance rates.

I will be glad to move the ROI to a different page until we can get a better article.

Art, what order do think we ought to be presenting these paragaphs?

Sam Bowen, MD

[brady]

Hi,

Art, maybe a demonstration of your thoughts by a practical example would be helpful. This way, we'd gather a better understanding of what you're saying while also producing an article that can potentially be used. Also, I am not disagreeing with you at all; I'm simply focusing myself on one aspect here (of which contributors have already submitted articles for) which is convincing practitioners that open source emrs are ok.

Sam, the sourceforge review structure has changed some:
http://sourceforge.net/projects/openemr/reviews/
Note they are all 'YES' now because reviews from anonymous users are no longer accepted on sourceforge. So, now we are at 100% I think you do bring up a good point, but would change the wording a bit since it's really not the same as the proprietary acceptance rate you are comparing it too. For myself, this is only a minor point. Also agree "Buyer's remorse" is better than recividism. With this term, I think could actually keep them separate ('Buyer's Remorse' section above 'Acceptance Rate' section) since it's much more clear. I'd agree with yanking ROI for now.

Also Sam, I completely agree with your Windows xampp package assessment; this is something that is really needed for OpenEMR 4.1 .

-brady

[brady]

hi,
Just noticed a typo on the home page:
"I can't believe it does do much stuff"
should be:
"I can't believe it does so much stuff"
-brady

[Aethelwulffe]

Please tell me that truly was a typo! I have been cringing every time I looked at that. I just figured that we were directly quoting some user of shake-n-bake.

[drbowen]

I'm kinda of tired right now but those two lines above look awfully the same to me. I did find an extra capital "C" that I changed to lower case. Is that what you mean.

I went through and tried to change all first person references to third person. Let me know if I missed any.

I changed "recidivism" to "Buyer's Remorse".

I dropped the ROI thing for pending an article of its own.

About "cheap to modify". I mean this as an "in case the most terrible disaster occurs, this is the way out." It is completely open to modification by the end user. Isn't that the real point of this particular paragraph?

Sam Bowen, MD

[Aethelwulffe]

Sam, you have to change the "I don't believe it does do much"
to "I don't believe it does SO much".....Big difference!

[drbowen]

That's the problem with editing your own stuff. I can't believe how many times I read that line and my brain was inserting the correct word.

Sam Bowen

[drbowen]

I updated the phpBB to the most recent 3.0.10 last night around 11:00 PM.

Sam Bowen, MD

[drbowen]

I have downloaded:

mod/board_watch/
mod/multiple_newsletters_add_on/
bridge/mediawiki_bridge/
mod/phpbb_smartfeed/
user_mention_mod/
mchat_new_version/
umil/

and will begin installing as time permits.

Sam Bowen, MD

[Aethelwulffe]

You might want to look into the AUTOMOD installer. for any of these that are automod capable (many are).